At the start of 2025, with no warning, Microsoft gave its flagship productivity app a name change and a huge price increase. Most everything about this launch was a mess. Here's what went wrong.

Microsoft is providing an alternative to the Microsoft 365 Copilot, which has gained some commercial adoption at $30 per user per month.

Learn how Microsoft 365 Copilot Chat AI enhances workplace efficiency, improves collaboration, and ensure enterprise-grade security

Microsoft 365 subscribers in Australia, New Zealand, and some Asian markets just got an AI upgrade, along with a huge price increase. How long until customers in the US and Europe see the same?

Microsoft 365 Personal and Family subscription renewals automatically include Copilot with a small price increase. To avoid the raised price, you must manually downgrade to Microsoft 365 Family or Personal Classic before the renewal takes place.