Southeast Communications Center (SECOMM) is the central dispatching agency for nearly every agency in Benton and Franklin ...

First responders around the state have a new advantage when responding to emergencies, thanks to upgrades happening to ...

Jonesboro’s E-911 Dispatch Center is preparing for a major technology upgrade designed to improve response times and ...

According to communications director Chad Deese, one of the new systems is called ASAP-to-PSAP (Public Safety Answering Points) and directly connects the 911 dispatcher’s office to several alarm ...

Calling emergency services isn’t one of those things most folks do regularly, and it’s not like it’s possible to just ...

The Tampa Police Department rolled out several new pieces of AI technology to assist officers and dispatchers. Some of these ...

Dispatchers say they have recently seen an increase in callers who are not ready to answer essential questions, like the ...

GREEN BAY, Wis. (WBAY) - A new AI-powered training system is revolutionizing dispatcher education in our community. AI is ...