Whether managing a small help desk or a global contact center, understanding ACD is essential for optimizing customer and service excellence. Automatic Call Distribution (ACD) is the backbone of ...

SEATTLE--(BUSINESS WIRE)--ACD Systems International Inc. today announced the availability of Canvas 14.1 and Canvas 14.1 +GIS technical illustration software products for easy yet powerful creation, ...

Almost exactly a year since the previous edition, ACD systems has announced two new upgrades: ACDSee Pro 6 and ACDSee 15. Both pieces of software are immediately available for purchase, and feature a ...

ACD vs IVR: Which One Will Save You More Customers? Your email has been sent Struggling to choose between ACD vs IVR? Learn which one's best if you have to choose and when you should use both. ACD ...

Victoria, British Columbia – Digital imaging software maker ACD Systems announced today the release of the newest version of its flagship program ACDSee 6.0 ACDSee is an omnibus image management ...

ACD Systems has released version 1.6 of their digital imaging software, ACDSee. The new version gains OS X compatibility and several other enhancements. The new update is available as a free download ...

Image viewing and editing software house ACD Systems has just announced that two of its flagship titles have received major updates. ACDSee has now reached version 14 and ACDSee Pro is now at version ...

Digital imaging company ACD Systems has entered into an agreement with Ofoto, a wholly owned subsidiary of Eastman Kodak Company, that will let ACDSee users access to Ofoto’s online photo printing ...