Use these strategies to help ensure that teachers and other stakeholders feel heard and valued, which can lead to better ...

Are you an active listener at work? Listening actively means you’re not just hearing what the person is saying, but also tuning in to their thoughts and feelings. Nodding along and repeating back your ...

Your partner is telling you about their stressful day while you’re mentally planning dinner, checking your phone, and wondering if you remembered to pay the electric bill. You’re hearing the words, ...

We've all been there. You're sharing something important, like a frustration, an idea, or a vulnerability, and the person across from you is doing "all the right things." They're nodding. They're ...

How to make other people feel heard and understood. When was the last time you practiced your active listening skills? HBR contributing editor Amy Gallo says it is a skill you need to practice. In ...