Social-media users were understanding of the Airbnb guest's concerns, with one saying it is "a very odd design choice." ...

That said, Airbnb isn't completely foolproof. A 2021 research project at the John Jay College of Criminal Justice and the University of Colorado School of Public Affairs in Colorado Springs looked ...

Under this warranty, Airbnb also offers a 24-hour safety line if a guest feels unsafe in their rental. With Aircover, Airbnb can find a similar or better home, or give a refund if your complaint ...

Airbnb Inc. said it will factor in metrics including guest safety when awarding employee bonuses, as the company grapples with how best to address crime and other problems at rentals listed on its ...

Airbnb says that “in the rare event that any issue should arise, Airbnb’s global Customer Service and Trust and Safety teams are on call 24 hours a day, seven days a week in 11 different ...

On its site, Airbnb has said between August 1, 2018, and July 31, 2019, only "0.05 percent of trips on Airbnb had a safety-related issue reported by a host or guest and 0.03 percent of trips on ...

Airbnb just rolled out a set of new safety features targeting solo travelers: ... The Safety Line will provide guests direct access to trained safety agents. Furthermore, ...

Airbnb safety and security. You may have heard reports of a guest destroying a host’s home, a host endangering a guest’s safety, or an Airbnb host watching a guest through a hidden camera.

The host allegedly became defensive after Eardley asked why the apartment was dirty. Kennedy News and Media. The guest complained to Airbnb and requested a refund for her $125 cleaning fee; she ...

Airbnb canceling reservations is different from hotels doing the same. Here's why. The moves hotels are making to ensure guest and employee safety are less stringent than what Airbnb has done.

An Airbnb spokesperson told Newsweek: "We take the safety of our community seriously and have suspended the guest from the platform and reimbursed the host for damage.While issues on Airbnb are ...