Amazon's top retail technology convened a "deep dive" meeting on Tuesday to discuss a string of recent site outages.

There was a different agenda at a weekly operations meeting recently: the fact that Amazon.com hasn't been working as ...

The changes allow more merchants to participate in Amazon's Shop Direct program, which sends Amazon customers to other ...

Amazon is closing smaller retail experiments but doubling down on brick-and-mortar with a massive new big-box concept—signaling a bold new chapter in physical retail.

Internal documents obtained by Business Insider show how Amazon is reacting to a series of recent outages related to software ...

A judge ruled that Amazon can keep outside AI bots off its site for now, but retailers are preparing for a new normal in ...

With Amazon Go stores closing, urban c-store formats and automation could shape the future of retail innovation ...

Many consumers treat Amazon as the go-to source for any number of goods and services. But unbeknownst to most of them, Amazon has been bringing its might to the world of business-oriented commerce as ...

The e-commerce giant aims to boost second-quarter results by shifting its major mid-summer savings event from July.

Amazon plans to shift its annual Prime Day sale to late June from July, sources told Bloomberg. A timing change would have broad implications across the retailer sector a ...

Retail theft has become one of the defining headaches of modern shopping, yet one major player has quietly reframed the problem as a data and design challenge instead of a security crisis. While ...

Researchers say that 4 in 10 U.S. consumers today are value seekers — meaning they make purchase decisions based on price and are often willing to sacrifice convenience to save. For these shoppers and ...