Whether you ordered the wrong item, received a damaged package or just had second thoughts, understanding Amazon’s return policy can save you time and a potential headache. Amazon is known for fast ...

Alongside fast, free shipping, the ability to easily make returns is one of the main perks of Amazon Prime. While most items sold by Amazon qualify for the retailer's convenient return options, there ...

Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s l ...

HOUSTON — A new class-action lawsuit claims Amazon has been reversing some of the instant refunds it issues to customers after product returns, leaving some shoppers on the hook weeks later. Many ...

(NEXSTAR) — Suddenly received a refund from Amazon, even though you haven’t returned anything in a while? You’re not alone. Several Amazon customers said they recently received refunds for purchases ...