In the coming weeks, Apple will be making significant enhancements and changes to its AppleCare support service, according to sources. Planned to go live as soon as Monday, August 12th is 24 hours a ...

You can further protect your phone from the Settings app up to 60 days after you buy it This article will explain how to add AppleCare to your iPhone. You should be able to add AppleCare to your new ...

Apple is internally testing a new ChatGPT-like generative AI tool that will enable employees to offer faster technical support going forward. Apple recently launched a pilot program that provides ...

Most Apple products come with a one-year limited warranty that covers hardware failures and manufacturing defects, and up to 90 days of complimentary technical support. To extend your coverage further ...

Over the weekend, I got an e-mail from an AppleCare support rep, who was responding to my recent reports of Mac malware being found in the wild. At least one prominent voice in the Mac community ...

Earlier this month, we reported that Apple would soon introduce significant changes to its online AppleCare support portals. In line with our report, Apple has begun rolling out a redesigned AppleCare ...

I do desktop support for a Midwestern university, and among my areas is our desktop-publishing department. They've got a newish Core i5-powered 21.5" iMac. Since around April or so it's been ...

Apple’s comprehensive offering for enterprise has yet to launch officially, at least via formal announcement from Apple and IBM, but a new website detailing AppleCare for Enterprise suggests it may ...