Everyone is familiar with the concept of assertiveness: the sweet spot between aggressive and passive communication characterized by direct, respectful conversation. Yet few can accurately gauge just ...

Have you ever seen the cable television show Dog Whisperer, starring Cesar Milan? The title of the show would have you believe it is about how Cesar Milan trains dogs. That is not what this show is ...

Conventional wisdom says that assertive people get ahead. They tell people what they think, request the resources they need, ask for raises, and don't take no for an answer. So what are non-assertive ...

It’s not easy to be assertive: to stand up for your needs; to communicate to others what you really feel, especially when you know it might conflict with their point of view. But assertiveness is ...

Your management style sets the tone for your team in terms of how you lead and the results you will yield as a group. If you are calm-assertive type, you have a very clear idea of the procedures in ...

Learning how to be more assertive is kind of a Goldilocks-like endeavor. You don't want to be too pushy or a doormat. Here are tips to find the balance. Think back to the last time you were seated by ...

Conventional wisdom urges us to be assertive. But a number of my clients have found assertiveness to be a mixed bag. Sure, secure, assertive bosses and coworkers may value assertiveness, but passive ...

When we're making changes, we have a desire to do things differently, to work to change our behavior and also change the outcomes. Moreover, we need to learn what to do in order to get what we want.

There is a famous adage that says, "Say what you mean, mean what you say, but don't say it mean." Being an effective communicator is listed as one of the top skills in almost every job description, ...

Think back to the last time you were seated by the restrooms at a restaurant or when your partner forgot to take out the trash for the third consecutive day. Did you say anything? No judgment if you ...