Those who need to change their direct deposit information with Social Security will have to do it online or in-person.

In a bid to combat fraud, the Social Security Administration (SSA) is halting telephone services for direct-deposit account changes.

Social Security will no longer let people change bank information by phone, alleging the practice is behind direct deposit fraud.

The Social Security Administration is increasing its protection against fraud by eliminating the risk of fraud associated with changing bank account information by telephone, and requiring people to prove their identities in person or through a two-factor authentication process online.