AI-powered chatbots are among the fastest adopted technologies in human history. They jumpstarted a new focus on artificial intelligence. It helps to better understand how they work. Right now, the ...

In addition to asking workers how they feel about and use AI in the workplace generally, we asked a series of questions specifically about workplace use of AI chatbots – such as ChatGPT, Gemini or ...

Companies like OpenAI and China’s DeepSeek offer chatbots designed to take their time with an answer. Here’s how they work. By Cade Metz and Dylan Freedman Cade Metz reported from San Francisco and ...

Artificial intelligence chatbots are shaking up the way we use the internet, altering the search-for-clicks bargain that has shaped the landscape of the web for decades. Companies are scrambling to ...

Anthropic released the underlying system prompts that control their Claude chatbot’s responses, showing how they are tuned to be engaging to humans with encouraging and judgment-free dialog that ...

Exploring how chatbots shape consumer interaction will give businesses valuable insight into the best ways to deploy new AI technologies. This includes other formats as well, such as voice clones.

I pushed eight free AI chatbots to their limits to find the best AI chatbots of 2026. To explore our top picks, check out ZDNET's chatbot-by-chatbot guide.

Forbes contributors publish independent expert analyses and insights. An HBS Executive Fellow, Paul Baier writes about enterprise AI. Generative AI is transforming the workplace, providing employees ...