Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

A CRM database is a business tool used to track and organize customer information throughout your business. These databases are supported by customer relationship management (CRM) software, which ...

Kelly is a former Editor, SMB at Forbes Advisor, specializing in starting and marketing new ventures. Before joining the team, she was a Content Producer at Fit Small Business where she served as an ...

Rocket CRM has released a set of enhancements to its marketing automation system within its customer relationship management ...

Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...

Developing strong customer relationships is a priority for businesses of all sizes. And one of the best ways to do this is by using customer relationship management (CRM) software. CRM software can ...

Financial advisors at the entrepreneurial level consistently face challenges in managing client relationships, growing their book of business, and ensuring operational efficiency. In a service-driven ...

Solution providers had Release Candidate 1 in hand last Monday and said the final product appears to be on track to ship as promised by year's end. "It could RTM [release to manufacturing as soon ...

A healthcare CRM is customer relationship management software specifically designed for use in the healthcare or pharma industry. Doctor’s offices, clinics and hospitals use these specialized CRM ...

From managing customer information, automating appointment reminders, and storing important reports, salons can greatly benefit from implementing CRM software into their business. From general CRM ...

Law firms are always investing in building “relationships,” says Geoffrey Hyatt, CEO of Contact Networks. “From the moment a novice joins the firm until he or she becomes senior partner, it’s ...

CRM is a tool that allows you to provide a better customer experience. It brings all information to one place, making it easier for you to personalise your messaging and offerings. In addition, CRM ...