This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. The society's current contact centre in Swindon, which ...
Serco-run operation regularly fails because staff are not properly trained and pushed to meet call volume targets, a senior NDIA employee says ...
In the dynamic environment of call centres, the efficient management of information can significantly enhance service delivery and customer satisfaction. Knowledge sharing technology plays a pivotal ...
NASHVILLE, Tenn.--(BUSINESS WIRE)--TransCore’s customer service centre operations of the Salik Toll System took top honors for the Roads & Transport Authority (RTA) of Dubai. At the recent Number One ...
DUBLIN--(BUSINESS WIRE)--The "Contact Centre Operations in South Africa 2019" report has been added to ResearchAndMarkets.com's offering. This report describes the state of the industry, employment ...
The Tasmanian government needs to consolidate a call centre strategy policy if it wants to see further investment in the sector, according to Dean Winter, chief executive of the state's self-labelled ...
Telco Services Australia generated more than $185m in revenue in 2024-25 and $130m the year before but paid zero tax Follow our Australia news live blog for latest updates Get our breaking news email, ...
Dubai, June 24, 2007: Emirates Marketing & Promotions (EMP), a subsidiary of Emirates Post, has been awarded the international standard ISO 9001:2000 certification for its Call Centre operations. EMP ...
The government has declared its "3 Cuts" strategy to disrupt call centre operations in Myanmar a success, three months after it was implemented. Deputy Prime Minister Phumtham Wechayachai said on ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results