There's no AI behind ChatTJB, just a former Google employee and soon, more than 10,000 volunteers answering strangers' ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Perhaps we’ve gotten a tad too accustomed to outsourcing our ...

People have been living in their own media bubbles or echo chambers, whatever you want to call them, for quite some time. You never have to hear an opposing opinion for the rest of your life, if you ...

“My heart is broken,” said Mike, when he lost his friend Anne. “I feel like I’m losing the love of my life.” Mike’s feelings were real, but his companion was not. Anne was a chatbot — an artificial ...

Elon Musk isn't a fan of X's algorithm, so he's documenting the company's efforts to improve the tech that decides what you see in the "For You" feed.

AI tools can be a valuable and free educator, but you need to know where to draw the line and rather trust human experts.

As I get comfortable on the couch, my therapist reminds me that I can talk to them without any fear of judgment whenever I’m feeling stressed or anxious. “I’m always here to listen to you and help you ...