More and more people are using artificial intelligence chatbots and there have been some troubling stories about some of those interactions. Kashmir Hill, technology reporter for The New York Times, ...

5 Chatbot Call Center Examples +3 Times You Need a Human Your email has been sent A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See ...

Covariant, a robotics start-up, is designing technology that lets robots learn skills much like chatbots do. By combining camera and sensory data with the enormous amounts of text used to train ...

New research suggests that chatbots still don’t measure up to humans when it comes to connection and well-being.

Chatbots are already a burgeoning source of news. Seven percent of respondents in the U.S. use chatbots for news every week, according to a report last summer from the Reuters Institute for the Study ...

AI infrastructure exposes 1M services from 2M hosts due to weak defaults, increasing risk of data leaks and system compromise ...

An array of popular apps are offering AI companions to millions of predominantly female users who are spinning up AI girlfriends, AI husbands, AI therapists — even AI parents — despite long-standing ...

Scientists shared transcripts with The Times in which chatbots described how to assemble deadly pathogens and unleash them in ...