Q: I have an HP Pavilion laptop with Windows 10. When composing emails, or creating documents in MS Word or Excel, my computer screen suddenly goes blank and then the system turns off. This can happen ...

Six months ago, Cindy Sanders, 68, bought a computer so she could learn how to email and have Zoom chats with her great-grandchildren. It’s still sitting in a box, unopened. "I didn’t know how to set ...

Q: My personal email account is through Earthlink and I use Mozilla Thunderbird to access it on my home computer. Recently Thunderbird made me reconfigure my Earthlink email account and I'm not sure ...

Q: I received a notification that Windows 10 was trying to install an update but that it was not able to do so because of an incompatible version of Avast Antivirus. The message said that I should ...

The shift to digitally networked societies, where daily activities are interlinked with the help of computer-based systems, artificial intelligence (AI) and digital technologies, is having a huge ...

It’s happened to all of us at one time or another. We’ve just met someone, he or she finds out that we work with computers, and those feared words come out, “Oh, you work with computers. Maybe you can ...