In 2024 and 2025, DFR reported to the Legislature that its intent was to answer and close consumer complaints within 30 days.

On February 27, 2024, the California Department of Financial Protection and Innovation (the Department) entered into a public consent order with a company that provides consumer financial services to ...

Using AI “won't eliminate people’s jobs,” Heather Hajek, director of analytics and compliance management system support at Synovus Financial, said on a panel at the Consumer Bankers Association annual ...

Oregon consumers submitted more than 100 privacy complaints to the state’s justice department within six months of the Oregon Consumer Privacy Act (OCPA) taking ...

The Federal Motor Carrier Safety Administration is seeking public input by July 7 about its planned revision to the National Consumer Complaint Database that handles complaints against unsafe and ...

MADISON, Wis. (WEAU) - As the state’s primary consumer protection agency, the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) receives tens of thousands of requests for ...

The Consumer Protection Framework newly issued by the National Pension Commission (PenCom) will boost consumer confidence and ensure the effective resolution of complaints within the pension industry.

ILLINOIS (WCIA) — Illinois Attorney General Kwame Raoul has released the top 10 consumer complaints his office received last year in recognition of National Consumer Protection Week. For the fourth ...

The paper trail for consumer complaints against auto insurance companies in Michigan is challenging to track. Under state law, specific complaints filed against insurers with the Michigan Department ...