Telegram Messenger is quite popular, more than you might think. It’s not yet on the same level as WhatsApp. Now, one of the best features of Telegram is the ability to use Bots to improve the service.

Customer service is one of the most popular business applications of automation and bot technologies. Applied successfully, chatbots not only cut costs but improve customer satisfaction. In contact ...

Opinions expressed by Entrepreneur contributors are their own. Chatbots have taken the marketing world by storm. They are offering A.I.-powered technology to companies, allowing them to provide more ...

Messenger is all about bots now. As expected, Facebook unveiled the Send and Receive API at its F8 conference. It lets you create bots for Messenger to search for things and interact with businesses.