Key Takeaways AI helps businesses quickly and clearly understand customer data.It predicts what customers may do next, ...

The partnership brings objective, AI-driven VoC prioritization to the micro-moments that define boutique fitness ...

LONDON--(BUSINESS WIRE)--A renowned customer intelligence solutions provider, Infiniti Research, has recently announced the completion of their new customer satisfaction analysis engagement for a home ...

CMP Research recognizes MiaRec for customer analytics excellence in customer contact and CX technology. CMP Research ...

Overview:  Predictive analytics helps businesses forecast customer behavior and improve marketing decisions with data-driven ...

Striving to gain greater insights into how existing customers can be retained and grown while attracting new prospects, nearly all companies are capturing customer data at an accelerating rate. The ...

Insights and actionable data. Customer journey analytics require interdepartmental communication and collaboration to be effective. Insights will often impact multiple departments within a business, ...

Discover how marketers are moving beyond traditional surveys to harness voice and text interactions for genuine voice of the customer analysis and insight. In today's digital landscape, understanding ...

To succeed and grow, a business needs to be able to acquire, retain, satisfy and engage their customers effectively. Customer analytics are vital for assessing how well your business does this. Let’s ...

LONDON--(BUSINESS WIRE)--A well-known market intelligence company, Infiniti Research, has recently announced the completion of their latest customer needs analysis study for a food industry client.