Starbucks is focused on applying data and AI to enable strategic decision-making through customer-centric, data-driven products that directly support the core brand promise—elevating handcrafted ...

The promise of GenAI is often hindered by a fundamental and frequently overlooked prerequisite—robust data governance.

This strategic move is set to deliver an end-to-end Salesforce and AI delivery experience to customers across the Middle East and Africa (MEA) region ...

Rocket CRM has introduced new advancements to its platform designed to transform the way organizations approach Marketing ...

The past decade has seen data breaches and misuse of artificial intelligence shake public trust in companies of all sizes.

Customer data platforms (CDPs) first gained popularity among marketing users as the technology tackled the marketing function’s complex customer data management challenges. These challenges included ...

The incident demonstrates the potential value of HR-related data to cyber criminals. Cybercrime group RansomHub claimed responsibility for the attack and said it stole as many as 500 gigabytes of ...

The customer complaints received by the Consumer Financial Protection Bureau are not just a list of grievances. They are a vital source of information for banks and financial services firms, and must ...

Key Takeaways AT&T customers affected by data breaches in 2024 can submit claims until Nov. 18, 2025, and payouts may be worth up to $7,500.The breaches exposed millions of customers’ personal info ...

Atlassian said the decision reflects the company’s core philosophy. “The decision to EOL Data Center products is core to Atlassian’s value of ‘Don’t F&#k the Customer’ – something that guides every ...

Adobe is warning its Analytics customers that an ingestion bug caused data from some organizations to appear in the analytics instances of others for approximately one day.

The insiders who bought a fiber-optic provider in Morrow County withheld information about their dealings with Amazon from ...