The Internet and e-mail are so much a part of everyday life, you'd think that electronic discourse between bank customers and their institution of choice would be as commonplace as a telephone call.

Dealing with difficult customers is sadly nothing new in the restaurant business. But one server says she’s had more than her share of “s***** interactions” with customers over the years — not because ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. (NEXSTAR) – Dutch Bros. Coffee has responded ...

(NEXSTAR) – Dutch Bros. Coffee has responded after an employee in Texas allegedly called a deaf woman the “most difficult customer ever” in a message printed on her receipt. Ashley Vallejo, who posts ...