Reliance Matrix elevates Customer Experience Strategy with appointment of Jim Huebner to Vice President of Client Management.

SINGAPORE--(BUSINESS WIRE)--TDCX (NYSE: TDCX), an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies, has been recognized as a Star Performer and ...

Matrix, a provider of workforce management solutions is pleased to announce the appointment of Suzi Smith as chief strategic officer as part of their operating board development. In her new role Smith ...

Is your organization about fun? How often do your customers giggle? How much of your business strategy is about funniness—not just entertainment, but customer experiences made joyful by design? What ...

Forbes contributors publish independent expert analyses and insights. Dr. Cheryl Robinson covers areas of leadership, pivoting and careers. When people think of pivoting, it is often limited to their ...

PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris:TEP), the global leader in outsourced customer and citizen experience management and related digital services , today announced it has ...

Understanding customer needs and perspectives is crucial for providing exceptional experiences. That makes it important that organizations are well-tuned at all times to the voice of their customers ...