When Customers Adore Queue Callbacks (+3 Times They Don’t) Your email has been sent Your customers and agents will thank you for adding queue callback. Here’s why these virtual holds are a win-win for ...

Nagpur: Chaotic scenes triggered by a rising clamour over LPG ‘crisis' continued for the second consecutive day outside several gas agency offices across the city on Friday. Long queues were reported ...

Intel finally has a process node that looks like it belongs in this decade, but it is finding that customers are a bit slow on the uptake. Intel Foundry has been seeking customer commitments for years ...

Earlier this month, Morrisons announced its new system designed to stop customers worrying about queuing outside its stores. 'Speedy Shopping' aims to help customers doing smaller ‘basket shops’ from ...

We live in a data-driven age, and nowhere is data more important for your business than in your ability to know your customers. For brick-and-mortar locations, gathering the insights needed to deliver ...