In what might be one of the most easily predictable AI missteps to date, Taco Bell's recent move to replace human employees with AI to help manage drive-thru orders has gone spectacularly wrong. From ...

That distant ringing? It’s the sound of the Taco Bell death knell, tolling for the restaurant chain’s shambolic AI-powered drive-thrus. We exaggerate, but only a little. The much-maligned tech ...

A Taco Bell exec is having second thoughts about using AI at the drive-thru. A Taco Bell exec is having second thoughts about using AI at the drive-thru. is a news writer who covers the streaming wars ...

Taco Bell is unveiling a new drive-thru experience at five locations ahead of the holidays as part of a Super Bowl ad campaign. On Tuesday, Taco Bell launched its first iteration of the Live Más Drive ...

In this conversation with Peter Perdue, chief operating officer of Burger King U.S. and Canada, there was an emphasis on non-negotiables—items like cleanliness, maintenance, and ensuring customer ...

Adam B swaps orders at the drive thru in a funny challenge.

STOW, Ohio (WJW) – The family of a young woman who was murdered while in the drive-thru line at the Taco Bell on Graham Road in Stow is fighting to make all drive-thru lanes safer. “My daughter would ...

Artificial intelligence is a massive help to everyday processes and work, but over at fast food chain Taco Bell, it is not as effective compared to humans. Taco Bell's management recently admitted ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Gone are the days of the fast-food worker ...

Dane Mathews believes the drive-thru is ready for a “reinvention.” Taco Bell’s chief digital and technology officer is working to ensure his company is leading the charge. During an interview at the ...

Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...