Pricing: Starts at $65 per user per month. Key features: AI-backed Copilot-generated content. Contextual insights like predictive forecasting and scoring. Track contact activity like opening emails or ...

The working world is changing. Many organisations are struggling to keep their customer relationship management (CRM) systems ...

Microsoft has yet to officially launch its Dynamics 365 offering, but pricing and licensing details are leaking early. As previously reported, Microsoft is planning to offer a variety of ways to ...

Microsoft today introduced what it’s calling the “next generation” of AI product updates across its business apps portfolio. They touch on both Power Platform, Microsoft’s set of low-code tools for ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

When it comes to a mature and well developed software product, it is hard to beat a Microsoft product, and Dynamics 365 HR delivers a well laid out interface, with the power to manage human capital.