Patient communication has never been more important. It has also never been more complex and challenging. The patient communication landscape continues to evolve, shaped by technological advancements, ...

Obesity is a chronic disease that can significantly affect an individual’s overall health. In this Care Cues, experts discuss ...

In today’s healthcare landscape, organizations that communicate effectively with their patients positively impact both satisfaction and outcomes. In fact, quality communication between patients and ...

Digital communication provides additional channels for patients to stay connected with medical providers between ...

Breast Cancer Awareness Month in October. National Diabetes Month in November. American Heart Month in February. In the U.S.—and in many parts of the world—we have done a great job of drawing ...

Miscommunication in the hospital setting is a major driver of medical errors and malpractice claims. Appalachian Regional Healthcare (ARH), which operates 14 hospitals in Kentucky and West Virginia, ...

Advanced AI capabilities, machine learning and natural language processing technology are steering the transformation of AI contact center solutions. The rapid evolution of AI automation in healthcare ...

Effective patient engagement has long been a cornerstone of high-quality care, with studies stretching back years pointing to the link between engaged, health-literate patients and improved health ...

Credit: Thinkstock. Tools are provided to assist clinicians in providing their patients with clear and effective communication. As health care providers, we want to do everything we can to help our ...

Credit: Getty Images To ensure patients have useful information they can benefit from, it is important to avoid patient education overload. Here clinicians are provided with tools to ensure clear and ...