Writing a sample networking email can feel awkward, especially if you’re reaching out to someone you don’t know well. You ...

A former Amazon employee who taught a business writing course to thousands of fellow employees shares her tips for better ...

Crafting a good email — setting the tone, making your point and coming across professional but not out of touch — is no easy feat. Fortunately, there are ways to simplify the process, amp up your ...

Whether they’re selling to consumers or other companies, many small businesses still use email as a primary way to reach out to prospective customers. But messages often get lost in a bulging inbox ...

Email is one of the main ways to communicate in the workplace and is more formal than chat. Over time, certain rules of etiquette, or social expectations, have developed. You may be viewed negatively ...

I write to you from quarantine, having just hammered out the last “We have COVID” email–this one to my son’s preschool director. Blerg. Other WRAL Top Stories When we got positive COVID tests in our ...

AI-generated content often has a formal tone, repetitive phrasing and symmetrical structure. Always use a human editor to refine AI writing.

There are lots of AI helpers out there now. But only one can write emails as well as you. To figure out which artificial intelligence assistant is worth your time and money, I set up an old-fashioned ...