What travelers need to know about the Department of Transportation's airline ticket refund policy amid government shutdown ...

DEAR TRAVEL TROUBLESHOOTER: I need help getting a refund from Expedia. I booked two round-trip Air Transat tickets from Toronto to Paris through Expedia back in 2020. I had to cancel the flights, and ...

>> THE HOLDING ONTO HER MONEY. $1400. THIS WE POINT, IT’S RIDICULOUS. BEN: FOR MATT SYRING AND HIS WIFE, IT WAS A FLIGHT TO SPAIN ON IBERIA, CANCELED BY THE AIRLINE. FOR MARIO TORRES -- >> AT THE END ...

When Expedia fails to pay for Joanna Heath’s return flight to Los Angeles, she must buy a new ticket. Now the online agency refuses to refund the new ticket. What gives? Q: I recently booked a flight ...

She is calling for more consumer protections in the hospitality industry. — -- A woman in Washington state is warning consumers after she says she booked a family getaway at a resort through the ...

Dear Travel Troubleshooter: I bought a ticket on South African Airways using Expedia. SAA canceled one leg of my flight (I have a letter from SAA confirming its cancellation). Since I had an ...

I am deeply disturbed by my experience with Expedia. I’m paying for 15 members of my family — my wife and myself, four children and their spouses, and five grandchildren — to take a family vacation to ...

My wife and I booked air travel through Expedia from Boston to Madrid via Dublin on Aer Lingus. The airline canceled our outbound flight because of weather in Dublin. Neither Expedia nor Aer Lingus ...

I’m trying to get a refund for an Alitalia flight that has been approved but not received. In March, my wife and I had to cancel our flight to Rome because my wife’s sister passed away. We had to fly ...

Online travel websites blocking customers who are rightfully owed airline refunds from getting them. It appears to be a widespread problem at least at one massive online travel company: Expedia ...