Hotel front desk agents are the first line of customer support in the hospitality industry. They greet customers, assign rooms, schedule meeting halls, accept payment, dole out room keys and ensure ...

Small businesses such as hotels, auto dealer service centers and professional offices typically make use of a front desk area to greet and serve customers. A clean, efficient front desk operation ...

Ever wondered what the person at the front desk is really thinking when checking you into a hotel? I spoke with half a dozen current and former hotel front desk staffers who shared their pet peeves, ...

SAN FRANCISCO--(BUSINESS WIRE)--Envoy, the only integrated workplace platform that connects people, spaces, and data, today announced the addition of Virtual Front Desk, an innovative solution for ...

Local service professionals using Front Desk have, on average, 20 percent higher job conversion and 28 percent higher customer satisfaction ratings SAN FRANCISCO--(BUSINESS WIRE)--Thumbtack, the ...

MOVING on from the Arab Spring and the possibility of a euro-zone default, it's time to ask a far bigger question: what does the future hold for the humble front desk? Its existence is under threat ...