Genesys announced today its acquisition of nGUVU to add artificial intelligence (AI)-powered gamification to its workforce engagement management (WEM) suite. Based in Montreal, nGUVU is a cloud-based ...

Genesys, which is backed by Hellman & Friedman, Permira Funds and Technology Crossover Ventures, has acquired Montreal-based nGUVU, a cloud-based software provider of gamified solutions. nGUVU’s ...

New capabilities for Genesys Cloud Workforce Engagement Management (WEM) serve as strategic step to enabling Experience as a Service for any organisation Now, Genesys customers can take advantage of a ...

Montreal-based contact center software firm Genesys has acquired machine learning and behavioral analytics company nGUVU, for an undisclosed sum. nGUVU offers an employee engagement platform for ...

Genesys, a provider of cloud customer experience and contact center solutions, has acquired nGUVU to add gamification to its comprehensive workforce engagement management (WEM) suite. Financial terms ...