Generative AI advanced rapidly without engineers fully understanding how chatbots produce their outputs. Unlike traditional software, ...

I pushed eight free AI chatbots to their limits to find the best AI chatbots of 2026. To explore our top picks, check out ZDNET's chatbot-by-chatbot guide.

You can do a lot with free AI. But you can do even more if you upgrade. Here's how to decide between all your options.

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

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As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

In addition to asking workers how they feel about and use AI in the workplace generally, we asked a series of questions specifically about workplace use of AI chatbots – such as ChatGPT, Gemini or ...

A National Science Foundation demonstration project aimed at improving data infrastructure within the U.S. government is eyeing an artificial intelligence chatbot that could help answer questions ...

Nearly a third of 11–16-year-olds who have used an AI chatbot feel like it is one of their friends, new research has revealed.