The rise of robotic process automation in the late 2010s heralded a new era of knowledge work automation. RPA bots could emulate human tasks, completing simple workflows via scripted interactions with ...

AI is constantly in the news as either the savior of the healthcare industry or the beginning of the end. The truth is, it’s neither. As with every other groundbreaking technology, the real story is ...

Discover how robotic process automation (RPA) can transform your contact center by automating repetitive tasks that slow agents down. RPA stands for robotic process automation. It represents some of ...

Uli Erxleben, Founder and CEO, Hypatos.ai. Our vision is to enable AI to run business operations, while humans make decisions. Automation is evolving rapidly, and businesses are beginning to rethink ...

Imagine a David Attenborough style narration as a small bot emerges, blinking, into the daylight. It begins to use rudimentary tools, does as it is told, before being joined by a more sophisticated ...

This article was published in Scientific American’s former blog network and reflects the views of the author, not necessarily those of Scientific American It’s hardly news that digital technology is ...

Despite my piece lambasting AI agent (over)hype, I am not anti-agent, even if "agentic" is low on my list of favorite buzzwords. I'm just pushing for more precision on the pros and cons - and use case ...