Did you know that thank-you notes are so important that they have their own “National Day” on Dec. 26? This sleeper of a December holiday may not be well known, but the significance of expressing ...

Whether you’ve simply had a bad day or you’re nearing your breaking point over something that has happened in your office, composing a thoughtful email to discuss what’s going on is rarely a walk in ...

Let’s face it—writing emails can be a bit of a chore. Whether you’re trying to strike the perfect tone for a client, clarify a message for a colleague, or simply figure out how to start that daunting ...