Out of 15 IVR Best Practices, You Only Need These 7 Your email has been sent Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers.
Moving 800-number IVR infrastructure from on-prem to host, increasing percentage of self-resolved calls, while keeping in-house control of application changes. The Synapse Group is a Stamford, CT, ...
How to Add an IVR Payment Option and Automate Collections Your email has been sent Looking for a secure way to automate collections? We’ll walk you through the steps of setting up IVR payment options ...
2008 China International Call Center and BOP Conference 2008, Shanghai PRC, April 9, 2008— Dialogic Corporation (“Dialogic”), a global provider of world-class products and technologies for media and ...
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