Words that used to be very commonplace are now recognized as exclusionary and have been replaced with more inclusive language. Here’s why using that’s essential to understand for your business.

Quantifying the impact of building inclusive language with a focus on intentional accessibility. As the saying goes: sticks and stones can break our bones, but words will never hurt me. I am sure many ...

Even people who champion diversity and are knowledgeable about the topic can be nervous about choosing the correct words to describe various aspects of personal identity. This is especially true when ...

On June 15, 2020, the Supreme Court held that Title VII of the Civil Rights Act prohibits employment discrimination based on sexual orientation or gender identity. In celebration of Pride Month and ...

We’ve all become increasingly aware of the importance of language in creating inclusive and equitable work cultures. Words matter, and many bygone words and phrases seem antiquated and even shocking ...

Are you creating inclusive experiences for your customers? Many companies aren’t. For example, here’s a sampling of what Forrester heard when we evaluated typical approaches to collecting personal ...

Using inclusive language in employee communications reinforces an organization’s priority on inclusion, improves the employee experience and increases the likelihood of talent retention, global HR ...