Whether you know it or not, you’ve been in the mood for some time. That’s Mood Media Corp, one of the world’s largest providers of atmospheric music and visuals (along with digital signage, scent, ...

Waiting on hold with an airline, cable provider or credit card company is a reliably irritating experience. So reliable, in fact, that researchers decided to study it—and might have come up with a fix ...

A researcher believes she has uncovered the key to combating the infuriating anger that comes with call waiting. Lecturer at Manchester Business School in England Karen Niven discovered carefully ...

PEORIA — Elevator music is the scorned orphan of the music family. Even bubblegum rock and disco get more respect. If you don't believe it, check out what author Joseph Lanza had to say in his 2004 ...

The comment seemed incongruous at the time as we were riding in his car, but my tennis friend said, “I like elevator music.” He gestured toward the car radio and noted “that’s the Beatles.” No vocal ...

New research published in the Journal of Applied Social Psychology found that popular music with neutral lyrics used in call centres showed promise to reduce caller anger. Customer aggression is ...

When was the last time you heard music in an elevator? Was it any good? For a limited time, an elevator in a loft building in North Chinatown is featuring sound art that promises to be “Really Good ...

Q. Why is Muzak everywhere even though people claim that they dislike elevator music? A. Over the years Muzak has become for most people a generic word for the bland, reprocessed, instrumental music ...

Muzak made its mark on American culture by producing generic-sounding songs for office buildings, retail stores and the dentist. Muzak made elevator music, but it's been 25 years since the company ...

Muzak Holdings LLC, the company that provides the world with elevator music, filed for Chapter 11 bankruptcy protection Tuesday. The Fort Mills, South Carolina company is facing up to 500 million ...