Helping companies communicate, collaborate, and engage better is part of what cloud-computing specialist Interactive Intelligence aims to do for its customers. Yet even though the cloud has been one ...

Helping companies communicate more efficiently both internally and with clients is one of the most valuable services a telecommunications company can provide. Interactive Intelligence has been one of ...

Interactive's emphasis was not "this is the stuff we have" but "this is what you can do for your customers with our stuff." This week Interactive Intelligence had its first global event, gathering ...

Interactive Intelligence Inc. quietly reached a milestone over the summer. Its stock finally climbed back to $13, its initial-public-offering price seven years ago, at the height of the technology ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Yesterday, contact center company Genesys ...

INDIANAPOLIS & DURHAM, N.C.--(BUSINESS WIRE)--Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of software and services designed to improve the customer experience, has entered ...

Indianapolis-based Interactive Intelligence Group Inc. on Tuesday announced that it has purchased CallTime Solutions in Sydney, Australia. The price of the acquisition was not disclosed. Terms call ...

Interactive Intelligence has unveiled Interaction Center Platform (ICP) Version 3.0, the latest version of its contact center automation and enterprise IP telephony software platform. ICP is the ...

This latest cloud service aims to improve the customer experience. Interactive Intelligence today announced the newest service for its multitenant PureCloud platform: PureCloud Engage, tailored toward ...

With unemployment still on the rise — even if the rate of growth has slowed — many organizations continue to tighten their belts in other ways as well, which means that those fortunate enough to still ...

Interactive Intelligence (Nasdaq: ININ), a global provider of unified IP business communications solutions, has enhanced its communications-as-a-service (CaaS) offering with a new Web portal, along ...

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