With hundreds of millions of people turning to chatbots for advice, it was only a matter of time before tech companies began offering programs specifically designed to answer health questions.

The biggest change isn’t that other tools have vanished. It’s that ChatGPT has become the new front door to information.

The technology giant is the latest in a string of companies to roll out an AI tool specific to consumers’ health queries.

A version of this essay first appeared on the website of the U.S. PIRG Education Fund. With the rise of ChatGPT and social media companies like Snapchat and Instagram integrating AI chatbots into ...

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