Listening skills assessment is as important as technical skills assessment in many performance evaluations, particularly for those employees who deal directly with clients or the public. While it is ...

Forbes contributors publish independent expert analyses and insights. In an era dominated by AI, algorithms, and automation, it’s easy to feel that career success hinges on mastering technology - not ...

The skills of communication and listening may seem obvious, ordinary, or boring. Yet using the basic process of listening helps you connect well with others professionally and personally. In all ...

Listening can be a matter of life and death. Imagine a distracted hostage negotiator or an airline pilot who tunes out air traffic control. Consider an ER physician who fails to hear a critically ill ...