I had the pleasure of attending a picnic with the late Jon Westling about a decade after his tenure as president of Boston University. Our conversation naturally turned to student persistence, and he ...
Charlotte is a director of technology at a high-profile Silicon Valley company. She recently heard that two of her top-performing managers had decided to leave. Their reason was simple. The managers ...
At its heart, leadership is about people—the words you choose, the trust you build and the moments that remind others they ...
Rediscover the essential art of listening in a noisy world, fostering connection, empathy, and meaningful communication.
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12 Signs That Someone Lacks Empathy

The only thing worse than going through a difficult situation is dealing with clueless people along the way. Empathy is the ...
The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. In the dynamic landscape of ...
Tell me about the last time you felt really, really happy. “When I was back home for the summer, I spent a lot of my time with one of my best friends. I’ve known her for probably eight years, but we ...
Ravi Rajani, a global keynote speaker, communication expert and author of Relationship Currency, unpacks why today’s “trust ...
Listening with care and empathy is essential when supporting someone affected by cancer. This means focusing on both verbal and non-verbal cues and offering your full attention without judgment or ...
Leaning into AI can help agencies build personally relatable brands that look, sound, feel and act more like trusted ...