As CTO of Engage People Inc. Len Covello helps companies differentiate loyalty programs to deliver a better experience for their customers. In 2024, experiential loyalty, AI-driven capabilities and ...
When gamified loyalty programs are combined with a phygital approach, customer engagement reaches a new level — the brand ...
Consumers are facing inflation and scaling back at least some of their spending as a result. Retailers can adapt to a slower-growing or contracting global economy by cultivating stronger relationships ...
Loyalty with lifestyle appeal is Lisia's goal. Being purely transactional has its limitations in retailing which is why all major players, from Nike to Uniqlo, have stepped up their focus on ...
Two-thirds of retailers offer loyalty programs, according to a Salesforce survey of 8,350 shoppers and 1,700 retail industry decision-makers released last week. Another 29% plan to roll out loyalty ...
DUBLIN--(BUSINESS WIRE)--The "Saudi Arabia Loyalty Programs Market Intelligence and Future Growth Dynamics - 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product ...
Brands that treat credit as a one-time event are missing opportunities to drive long-term loyalty. Rather than a one-time purchase, credit is a long-term relationship between brand and customer.
The "Taiwan Loyalty Programs Market Intelligence and Future Growth Dynamics - 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product Dynamics, and Consumer ...
DUBLIN--(BUSINESS WIRE)--The "Middle East Loyalty Programs Market Intelligence and Future Growth Dynamics - 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product ...
Retail has mastered personalization and omnichannel engagement. Now it’s hospitality’s turn to catch up and take control of its guest data. Unsplash+ For decades, restaurants were built on a single ...
Tension: Hotel loyalty programs have achieved record membership growth while simultaneously eroding the very loyalty they ...