Micro-interactions are an often unrecognized part of our everyday lives. They are what we say, and don’t say. They are what we listen to and what we ignore, consciously or otherwise. They are the ...

Your initial interactions with customers can make or break their long-term relationship with your business. When building a customer onboarding program, one size does not fit all. Just as you ...

Make sure your new hires are onboarded successfully so they are set up for success in their new roles.

According to Bee, operationally, DianaHR starts where founders already work: Slack and email. A founder can begin by messaging something like: “Jane joined — here’s the offer letter – handle ...

Recent years have seen widespread adoption of remote working. Many companies today combine in-office and out-office work, with some moving fully remote. However, the new work structure hasn’t been a ...