"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

Microsoft is rolling out a more flexible licensing policy for its CRM Online application that could make it more competitive with the likes of Salesforce.com, but in one instance it also introduces a ...

, 2014 — Microsoft Corp. (Nasdaq “MSFT”) on Tuesday announced that Microsoft Dynamics CRM 2015, as well as updates to its Microsoft Dynamics CRM Online and Microsoft Dynamics Marketing services, will ...

Salesforce CEO and Chairman Marc Benioff on Wednesday kept the tent revival feel of Dreamforce 2010 rolling with an on-stage cloud CRM customer conversion. While the converted may not have been an ...

Microsoft is planning to increase the pace of releases for its Dynamics CRM (customer relationship management) software, according to a new “statement of direction” document from the vendor. The move ...

Microsoft's AI capabilities, cost-effective solutions, and growing presence in the CRM market pose a significant threat to Salesforce. Microsoft Dynamics 365 offers seamless integration, cost ...