NHS Direct says it is seeking to withdraw from its contracts to provide the 111 non-emergency phone service, in the latest major blow to the “financially unsustainable” project. NHS Direct, the main ...

NHS bodies around the UK are still restoring services after a cyber attack hit one of its suppliers before the weekend, taking out its 111 emergency advice line and causing disruption to ambulance ...

A crisis in the NHS’s 111 service has left vulnerable patients unable to the get help they need while staff struggle to cope with the volume of calls – piling pressure on other overstretched areas of ...

One of the main providers of the NHS 111 helpline is to pull out of all its contracts because, it says, they are “financially unsustainable”. NHS Direct, which had already withdrawn from operating the ...

People in crisis with mental health problems can now access services through NHS 111 in England, giving them another way to get urgent help. This puts much of the UK ahead of other international ...

The NHS is encouraging people to get to the help they need by using NHS 111 as new data released by Surrey Heartlands shows ...

Thousands more people in the North West are using the NHS 111 service for medical help and advice. According to new figures from the North West Ambulance Service, more than 23,000 additional calls ...

A major cyber attack has caused a software outage at the NHS 111 service. Users are being warned to expect delays as staff have reportedly resorted to using pen and paper to record cases. The system ...

The NHS 111 service has been thrown into chaos by a cyber attack, severely restricting the assistance provided to patients. Call handlers across 85 per cent of the country will be without a crucial IT ...

Patients could be harmed by the ongoing chaos at NHS 111, experts have warned in the wake of its cyber attack. Call handlers across 85 per cent of the country were left without a crucial IT system ...

The NHS needs to 'futureproof' its telephone triage systems to cope with increased demand and changing situations during national emergencies, the national health care safety watchdog has stated. In a ...