ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic today announced a collaboration with ServiceNow to deliver integrated voice self-service and intelligent agent routing to ServiceNow’s Customer Workflows ...

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, today announced the integration of its voice solution with ServiceNow’s native Virtual Agent as part of its ongoing collaboration with the company’s ...

SANTA CLARA: ServiceNow said it has agreed to acquire Silicon Valley-based Parlo, an artificial intelligence (AI) and natural language understanding (NLU) workforce solution, in an all‑cash ...

SANTA CLARA, California: ServiceNow announced new conversational bot technology dubbed “Virtual Agent,” designed toimprove customer and employee experiences by getting work completed quickly through ...

ServiceNow has agreed to acquire Silicon Valley-based Parlo, an artificial intelligence (AI) and natural language understanding (NLU) workforce solution, in an all-cash transaction. ServiceNow says ...

ServiceNow has effectively monetized generative AI, evidenced by strong growth in Gen-AI SKUs and high-value customer deals. The company has a long history with AI, incorporating technologies like NLU ...