The perception of a brand can greatly impact its success or failure. To effectively manage and maintain a positive brand reputation, businesses rely on advanced tools and strategies. Among these tools ...

If you don't actively control your narrative, algorithms will do it for you — and the cost could be lost clients, stalled ...

Selecting the appropriate online reputation management company is vital for upholding a positive online image. From suppressing negative reviews to boosting brand credibility, these ORM services offer ...

Online reputation management consists of tracking your brand and reacting when necessary. Though sometimes tedious, brand monitoring can save you from a potential disaster when someone cites your name ...

Get hold of online conversations around your brand. This article covers online reputation management step by step, giving you specific guidelines to follow. The internet really just amplified the ...

Adam Petrilli is a reputation management expert and CEO at NetReputation.com, an award-winning Online Reputation Management (ORM) firm. We work, live and do business in the age of digital connectivity ...

BOISE, Idaho — Software provider ASA Automotive Systems Inc. is partnering with consumer communications platform Podium Corp. Inc. to help dealers using ASA software interact with customers and build ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

(Note: This article is one in a series of product reviews in which The Business Journals has affiliate partnerships. We may receive a share of the revenue from any purchase made via the links included ...

Every company will have dissatisfied customers. I don’t care how good you are – someone is eventually going to be dissatisfied with your product or service. I’ve spent most of my career involved in ...