According to the Process Excellence Network, 2025 will see a laser focus on operational excellence as a pillar of survival and competitiveness. Optimized process flows -- the right people, following ...

Not long ago, the idea of IT having any influence over business process change was downright laughable. Of course, the years of disappointing results from enterprise IT projects that resulted were ...

Process mining is not a new phenomenon as financial services institutions have typically done some level of this when they are looking at ways to transform their sales and service operations and ...

As AI evolves to enterprise-grade complexity and scale, a new operating model is quietly evolving - Agentic Process Outsourcing. Here is how.

The goal of the Operational Review Committee (ORC) is to provide a framework for conversations between auxiliary and support units and the university community that focus on consistently improving ...

The No. 1 job of any CEO is to own the organization’s vision and values. This is the one job the CEO cannot delegate. Additionally, as VF’s former CEO, Rob Gregory explains, CEOs must own their ...

Later this year, companies will get a chance to get their hands on Zenda, an Saas that is poised to redefine operational planning and management. MD+DI spoke with Harold Hambrose - Chief Strategy ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

Units develop an incomplete operational framework during the military decision-making process and do not have a system or means to adjust the operational framework during execution. An inability to ...