Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. If you want to know where CRM is headed just take a look at what ...
Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas. On Tuesday, Oracle released details of ...
AI innovation and the ability to orchestrate highly complex service needs position Oracle Fusion Cloud Service as standard of excellence in SaaS service technology "Consistently delivering exceptional ...
Launched in Oct. 2003, Siebel CRM OnDemand was initially positioned as a joint offering with IBM, which hosted the service's customer data on its infrastructure and database software. Siebel was IBM's ...
Oracle said the new Oracle CRM Gadgets For Sales, through pre-built integration with the Oracle Contact Center On Demand application, provide quick access to important information without having to ...
Oracle Fusion Sales provides sellers with AI-powered recommendations and guided steps to close deals faster AUSTIN, Texas, July 26, 2022 /PRNewswire/ -- Oracle today announced the next generation of ...
Oracle is buying knowledge management vendor InQuira in order to improve the capabilities of its Fusion and Siebel CRM (customer relationship management) applications, Oracle announced Thursday. Terms ...
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