Oracle has been named a Leader in the IDC MarketScape: Worldwide AI-Enabled Utility Customer Experience Management Solutions 2026 Vendor Assessment. 1 Read the excerpt here. The recognition comes as ...

New class of enterprise applications redefine sales, service, and marketing processes by unlocking time, capacity, and outcomes that were previously out of reach "Customer expectations and operational ...

LAS VEGAS, Oct. 19, 2022 /PRNewswire/ -- Oracle CloudWorld-- To help organizations across different industries create more precise customer engagements, Oracle has added 15 baseline artificial ...

REDWOOD SHORES, Calif., Jan. 10, 2019 /PRNewswire/ -- Things Remembered, the leading North American retailer of personalized merchandise and experiences, has selected Oracle Commerce Cloud to deliver ...

Oracle introduced new AI agents within Oracle Fusion Cloud Customer Experience (CX) today that it says will help customer experience and revenue teams move faster and make better decisions. Oracle’s ...

Oracle held its annual Analyst Summit earlier this week and, yes, artificial intelligence, and particularly agentic AI, was front and center throughout the two-day event. But for me it felt a bit ...

Oracle is working to help utilities streamline call center operations, lower operating costs, and elevate the customer experience for millions of people around the world. The new AI capabilities are ...

Oracle Corp. is jumping on the generative artificial intelligence train with the addition of dozens of new capabilities designed to help organizations boost productivity in areas such as customer ...

Oracle ORCL recently partnered with Hibbett, an athletic inspired fashion brand, which will draft Oracle Cloud to deliver better in-store experience as well as more personalized interactions to ...