Well-placed questions deflect hostility without avoiding the issue. They signal confidence rather than weakness, engagement rather than aggression. Most importantly, they keep you in control of the ...

Every day we engage in conversations rooted in ritual and social norms. With no conscious effort, we shift from one role to another. One minute, I’m a husband happily cooking breakfast with his wife.

What Types Of Questions Develop Conversations? When I hosted my radio show, I learned quickly that a yes or no question could stop a conversation in its tracks. If I asked, "Do you like your job?" and ...

I believe we’re all just one conversation away from our next breakthrough. While technology has revolutionized how we learn and connect—allowing us to absorb information via Zoom or online ...

I went into The Next Conversation by Jefferson Fisher expecting just another self-help book about communication, but what I got was so much more. This book didn’t just teach me how to speak better—it ...

Hard conversations don’t have to be intimidating. In fact, they can be easier than you think and even present opportunities for deeper understanding when you approach them with the right mindset. At ...